In plain language
- We collect what you choose to send us through our forms, plus basic information about how the site is used.
- We use it to reply to you, prepare proposals, and improve the website.
- We don't sell your personal information.
- You can ask us to see, correct, or delete your information at any time.
01Who we are
This website is operated by Websario ("we," "us"), a web design and development studio based in Morehead City, North Carolina. Websario is a trade name of Tidal Loop, LLC. This policy explains what information we collect through websario.com, how we use it, and the choices you have.
02Information we collect
Information you give us
When you send a project inquiry, request a free video audit, or book a strategy call, we collect the details you provide, which may include:
- Your name and email address
- Business name, phone number, and website address
- Services of interest, budget range, and timeline
- Anything you write in your message
Information collected automatically
Like most websites, we receive basic technical information when you visit, such as your browser type, device, pages viewed, and the site that referred you. This is collected through Google Analytics and our website host, Webflow.
03How we use it
- To reply to your inquiry and schedule conversations
- To prepare proposals and, if you become a client, to deliver our services
- To record the free video audit you requested
- To understand how the website is used so we can improve it
- To keep the website secure and prevent spam
We will not add you to a marketing list unless you choose to join one.
04Cookies and analytics
Cookies are small files stored by your browser. We use:
- Essential cookies that the website needs to work.
- Analytics cookies from Google Analytics, which help us understand how visitors use the site in aggregate.
- Advertising pixels from Meta (Facebook and Instagram) and TikTok, if we run ads on those platforms. These help us measure our ads and show them to people who may be interested in our services.
When you first visit, a banner asks whether you allow analytics and advertising cookies. They stay off unless you agree, and you can change your choice at any time with the Cookie preferences link at the bottom of every page. You can also block or delete cookies in your browser settings, and the site will still work. You can opt out of Google Analytics with Google's browser add-on, and manage ad preferences in your Facebook, Instagram, and TikTok account settings.
05How we share it
We don't sell or rent your personal information. We share it only with service providers that help us run the website and our business, and only as needed for that purpose. These include:
- Website hosting and form handling: Webflow
- Business email: Google Workspace
- Scheduling: Google Calendar
- Analytics: Google Analytics
- Advertising, if we run ads: Meta (Facebook and Instagram) and TikTok
We may also disclose information if required by law or to protect our rights and the safety of others.
06How long we keep it
We keep inquiry information for up to two years after our last contact with you. Client information is kept for the length of our working relationship plus two years for our records, unless a longer period is required by law. After that, we delete it or remove anything that identifies you.
07Keeping it secure
We use reasonable technical and organizational measures to protect your information, including encrypted connections (HTTPS) and access limited to the people who need it. No method of transmission or storage is completely secure, so we can't guarantee absolute security.
08Your choices and rights
You can ask us to access, correct, or delete the personal information we hold about you, or to stop contacting you. Email info@websario.com and we'll respond within a reasonable time. Depending on where you live, you may have additional rights under your state's privacy laws; we will honor requests as those laws require.
09Children's privacy
This website is intended for businesses and adults. We don't knowingly collect personal information from children under 13. If you believe a child has sent us information, contact us and we will delete it.
10Changes to this policy
We may update this policy from time to time. When we do, we'll change the "Last updated" date at the top of this page. Significant changes will be noted on the website.
11Contact us
Questions about this policy or your information? Contact Websario at info@websario.com or (252) 596-3710, Morehead City, North Carolina.